Privacy Policy

Learn how we collect, use, and protect your personal information at Readolla.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information includes:

  • Name and contact information (email address, phone number)
  • Billing and shipping address
  • Payment information (processed securely through Stripe)
  • Purchase history and preferences
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Process your transactions and send you related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve your experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist in our operations (e.g., payment processing, email delivery)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Data Protection Officer: [email protected]
Address: Readolla Sp. z o.o., Warsaw, Poland

Last Updated: December 2024